Workplace Social Capital in the Development and Implementation of a Senior Policy

Conclusions: The  results  of  this  qualitative  case  study  suggest  that  the  success  of  a  senior  policy  implemented at the workplace level may depend on whether employees experience procedural, distributional, and interpersonal justice in the policy, and whether they feel trust in the relationship with the management.

Simultaneously,  a  senior  policy  and  its  implementation  may,  to  a  greater  or  lesser  extent, contribute to the experience of trust and justice in the company, between management and employees and mutually among employees. Trust and justice may particularly benefit by transparency in clear connection between intentions, practices, and award criteria around the implementation. Furthermore, commitment from all levels and departments in the organization can be assumed to contribute to the collaboration around implementation, and thereby increase the chances of the senior policy being successful.

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